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Formal Emails

How to write a professional email

Writing a professional email well is mostly about order and restraint. This guide covers what to include, what to leave out, and how to write work email that is short, structured, and easy to reply to. There is a tool at the end if you would rather start from a draft.

The professional email, step by step

1. Subject line that names the topic. 2. Greeting matched to the relationship. 3. Purpose in the first two lines. 4. Details in short paragraphs, one idea each. 5. One clear request or next step. 6. Sign-off with your name and, for external mail, your role.

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Example

Worked example · Input
update the client that the project is on track and the next delivery is friday
Result
Subject: Project Update: On Track for Friday Delivery

Dear [Client’s Name],

I am writing to confirm that the project remains on schedule. The next delivery is planned for Friday, [Date], and we will send it to you by end of day.

Please let me know if you have any questions in the meantime.

Best regards,
[Your Name]

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